Our Services
Our clinician specialises in providing speech pathology services and is able to diagnose, treat, and manage your concerns around speech, language, social-emotional literacy, fluency and augmented-and-alternative communication (AAC).
We also worked with clients funded by the National Disability Insurance Scheme (NDIS), Transport Accident Commission (TAC)* and some private insurances. You may also be eligible for rebates from Medicare through the Chronic Disease GP Management Plan (CDM) or Helping Children with Autism (HCWA).
Please note there are limited spaces due to significant demands, please contact us to find out more.
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*Please note TAC rates will differ - please speak with our team.
Screening Call.
Once your intake has been processed and our clinician is available to begin services, we will arrange a complimentary 15-minute video call with the allocated clinician to discuss your concerns and expectations for the service. During this time, you may be asked to complete any documentations required prior to beginning services (e.g. service agreement and policy documents).
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15-minute (telehealth only).
Subsequent Assessment Sessions.
When completing a comprehensive assessment (e.g. language or literacy assessment), additional time may be required to complete these assessments. This includes completion of assessment subtests and additional questionnaires, analysis of results and communication with stakeholders.
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45-minute face-to-face session.
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15-minute provision of support.
Speech Pathology Reports.
Reports are charged at a flat rate based on the detail and complexity as per our internal guidelines. The following are our basic report categories.
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Level 1 (Condensed) Report.
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Level 2 (Standard) Report.
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Level 3 (Comprehensive) Report.
Travel Cost
When engaging with our mobile service, our clinician will charge the amount of time it takes to travel to your home or school. The clinician may also charge return travel if your appointment is the last one for the day (as per NDIS guidelines).
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Maximum 30-minute for one-way travel.
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*If more than one person is visited at the same site, the total travel time will be apportioned.
Initial Consultation.
The first meeting may include:
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Obtaining a detailed case history,
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An informal clinical observation,
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Contacting with your child's school or childcare,
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Starting a formal assessment. This often requires more than one session to complete.
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60-minute face-to-face session.
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30-minute provision of support (allocated time for a written initial summary and support plan).
Individual Therapy (45 minutes).
Individual therapy sessions include face-to-face direct therapy with the client, as well as time spent engaging with communication partners and attending meetings. Adjustments to session length will be charged accordingly.
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45-minute face-to-face session.
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15-minute provision of support (session planning and clinical notes).
Specialised Documentation.
Some reports don't fall under one of our flat rates. These are generally charged per hourly. Below are some reports we commonly complete.
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Treatment Notification Plan (SPTNP).
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Assistive Technology (AT) Report.
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Mealtime Management Plans.
Allied Health Assistant
Our allied health assistant can help you build your capacity and increase your independence by implementing your therapy plan and strategies created by your allied health professional.
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An allied health assistant does not replace your allied health professional. They will continue regular check-ins to ensure strategies are up to date.
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If you would like more information, please discuss this with your therapist.
Cancellation Policy.
We understand that circumstances change and you may not be able to attend your session. However, our strict cancellation policy is in place to protect our clinicians and ensure they can best allocate their time to providing excellent service to you and other families who need it. Therefore, we ask that you provide us with a 24-hour notice.
The fees are based on what has been booked:
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No show (or cancelled with less than 24 hours notice): 100%
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Cancelled with more than 24 hours to your appointment: No Fee
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Alternatively, you can consult our clinician to use the remainder of your session for a telehealth session or for non-face-to-face support (e.g. development of resources) to absorb the cancellation. You will find a detailed description of our cancellation policy within the service agreement. Please feel free to speak with us if you have any issues.